Mobile Care Health

Privacy Policy

This privacy notice discloses the privacy practices for Mobilecarehealth.com. This privacy notice applies solely to information collected by this website. It will notify you of the following: What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information.

  • We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

  • YOUR ACCESS TO AND CONTROL OVER INFORMATION You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

  • SECURITY We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 720-541-9560 or via email at support@mobilecarehealth.com

  • ORDERS We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

  • COOKIES We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. If you share information collected on your site with other parties, insert one or more of these paragraphs in your privacy notice:

  • LINKS This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

A2P 10DLC Compliance Policy for Texting Clients

Purpose
The purpose of this policy is to ensure compliance with the Application-to-Person 10-Digit Long Code (A2P 10DLC) regulations, which govern the use of standard phone numbers for sending commercial, transactional, and informational messages. This policy is designed to protect the rights of clients, maintain the integrity of communications, and adhere to legal and regulatory requirements.

Scope
This policy applies to all employees, contractors, and affiliates who use company systems to send SMS or MMS messages to clients via A2P 10DLC. It covers the registration, content, delivery, and management of such communications.

Policy Guidelines

Registration and Approval:
- All messaging campaigns using A2P 10DLC must be registered with the appropriate telecommunications carriers. This includes detailing the nature of the messages, the intended audience, and the source of the messaging number.
- Approval from carriers must be obtained before initiating messaging campaigns.

Opt-In and Opt-Out Procedures:
- Opt-In Requirement: Clients must explicitly consent to receive messages (opt-in). Consent must be documented and stored securely.
- Opt-Out Option: Every message must include an option for clients to unsubscribe from future messages. This can be done by sending a keyword such as "STOP." Opt-out requests must be honored immediately, and the client must receive a confirmation message.

Message Content Compliance:
- All messages must be truthful, clear, and not misleading. Content must comply with all applicable laws and regulations, including those concerning advertising, privacy, and data protection.
- Messages must not contain prohibited content, such as illegal substances, hate speech, or fraudulent schemes.

Frequency and Timing:
- Limit the frequency of messages to avoid overwhelming clients. Specific frequency limits should be established based on the type of content and client preferences.
- Messages should be sent during appropriate hours to avoid disturbance, typically between 8 AM and 9 PM local time for the recipient.

Data Security and Privacy
- Ensure that all client data used in messaging campaigns is secure and complies with data protection regulations such as GDPR or CCPA.
- Personal data should only be used for the purposes for which it was collected, and clients should be informed about data usage practices.

Monitoring and Reporting
- Regularly monitor messaging activities to ensure compliance with A2P 10DLC regulations. This includes tracking delivery rates, opt-in and opt-out rates, and message content compliance.
- Report any breaches or issues to the designated compliance officer immediately.

Training and Awareness
- Provide training to employees and contractors on the A2P 10DLC regulations, this policy, and the proper use of messaging systems.
- Regular updates should be provided to reflect changes in regulations or company practices.

Enforcement
Non-compliance with this policy may result in disciplinary action, including termination of employment or contract. The company reserves the right to suspend or terminate messaging services for any campaign that fails to comply with this policy.

Review and Updates
This policy will be reviewed annually or as needed to ensure continued compliance with legal and regulatory changes. Any updates will be communicated to all relevant parties.

Contact Information
For questions or concerns regarding this policy, please contact the Compliance Officer at Mobile Care Health.

 

This policy aims to ensure that all communications via A2P 10DLC are conducted legally and ethically, protecting both the company and its clients. Compliance with these guidelines is essential for maintaining the integrity and trustworthiness of our messaging services.

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Concierge Medicine
We’re not a tech company that does healthcare. We’re a clinician-owned healthcare company, utilizing technology to provide our patients with cutting edge healthcare. This improves the quality of care you recieve while maintaining a personalized relationship with your provider. With 3 Telehealth plans that give you access to screening labs, advanced panels, health coaching calls and Telehealth urgent care calls.
Experience cutting-edge technology with the Withings under-mattress sleep sensor. Effortlessly discover snoring, sleep patterns, and REM cycles, with all data securely sent to your clinician for analysis. Enhance your cardiovascular health through overnight tracking, assess breathing quality to determine if your sleep is truly restorative, and detect snoring to evaluate potential sleep apnea risks. Take charge of your health—all while you sleep!
Start with a state-of-the-art Withings blood pressure cuff to monitor your blood pressure at home. Your results will be automatically exported to your medical chart for your clinician’s review. Manage high blood pressure from the comfort of your home

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Imagine this: Start with a state-of-the-art Withings scale to track your muscle mass, body fat, visceral fat and calories burned at rest. Have this data securely sent to your medical chart. Your clinician reviews your data so you can achieve your fitness goals, increase your muscle mass, and optimize your heart health.

Dasha M

Dasha originally comes from a beautiful region of Kamchatka, Russia. Back in 2005, she made a big move to the United States and has lived in three different states since then - Maine, Florida, and now Colorado, where she currently resides. Out of all these places, Colorado has become her favorite state because she absolutely loves mountains, skiing, and hiking there. Enjoys spending time with her family and friends, and also has a strong passion for traveling and discovering new places. Dasha is a proud graduate of Johnson and Wales University, where she studied culinary arts, hotel management, and travel studies.

Joseph Hendrickson NRP

Joseph Hendrickson, a paramedic residing in the highlands of Denver. As the Clinical Coordinator, my mission is to uphold the utmost standards of care, ensuring every patient's health needs are met with excellence.When I'm not saving lives, I'm immersed in my passion for art, running a small business born from my painting endeavors. Cooking, savoring fine wines, biking, and hiking are my cherished pastimes.

Karen Ennis

Karen Ennis moved here from northwestern Kansas in late 2002 to initially attend the Art Institute of Colorado for Media Arts and Animation. While she has always loved art, she found her passion after switching to the Bel-Rea Institute for Animal Technology. There she graduated with her Associates in Applied Science for Animal Technology in November of 2006, and for 16 years worked as a dedicated certified veterinary technician before joining Mobile Care Health. Like most Coloradans she enjoys the outdoors and loves to hike, but also has no problem staying indoors to indulge in her more “nerdy” hobbies like video or board games with her husband and cat Ivan.

Maureen Storey NP

Maureen Storey is a Nurse Practitioner, born and raised in New York, but she currently lives in Florida with her husband, 3 dogs, and 3 cats. She always wanted to be a nurse and began her career in healthcare at age 16 as CNA, at Age 18 she became an LPN, At Age 23 She graduated from American International College in Springfield, MA with her Bachelors in Science of Nursing and began working as an RN. She worked in nursing homes and hospitals for several years and returned to schooling for her Masters of Science in Nursing which was granted by Massachusetts College of Pharmacy and Health Sciences in Boston, MA in 2018. She has been working as an NP in Florida in Public health, Nursing homes, Infectious Disease and Primary Care. When she is not working she enjoys riding her motorcycle and indulging in new dining experiences. She enjoys breezy days at the ocean and sea turtles are her favorite ocean inhabitant. She is also passionate about dog rescue and supports Shar Pei Nation Rescue any chance she has. She identifies as a "Lilly Girl" and loves the designer Lilly Pulitzer- and echoes the sentiment "Life is too short for boring clothes' ', if you're ever looking for Maureen just look for the woman in all the colors!

Emily Abernathy

Emily Abernethy is a family nurse practitioner who completed her training at the University of Pennsylvania in Philadelphia. She has worked in primary care as a nurse practitioner and trauma and surgery as an RN. Emily seeks to develop collaborative provider-patient relationships to support her patients in being advocates for their own health. When not seeing patients, Emily enjoys staying active, traveling, enjoying live music, exploring new restaurants, and spending time outdoors camping, hiking, and backpacking with her husband and their German Shorthaired Pointer, Birdie.

Brooke Young

Brooke is a skilled and compassionate Adult Nurse Practitioner with over 10 years of experience in healthcare and a passion for helping patients achieve optimal health and wellness. Brooke holds a Master of Science in Nursing with a specialization in adult health and gerontology from Maryville University of St. Louis. She completed post-graduate training in functional medicine through the Institute for Functional Medicine and obtained her NP board certification through the American Academy of Nurse Practitioners Credentialing Board in 2019. As a Nurse Practitioner, Brooke seeks to address the root causes of disease and treat the whole person, rather than just the symptoms. She believes in taking a personalized and holistic approach to each patient. She has special interests in helping patients heal from metabolic syndrome, achieve their weight loss goals, optimize fertility, and recover from complex chronic illness. In her free time, Brooke enjoys hiking, reading, rollerblading, cooking healthy meals, and spending time with her fun-loving husband and spirited toddlers. She is excited to partner with you on your health journey and support you in achieving your goals.

Emily Abernethy FNP

Emily Abernethy is a family nurse practitioner who completed her training at the University of Pennsylvania in Philadelphia. She has worked in primary care as a nurse practitioner and trauma and surgery as an RN. Emily seeks to develop collaborative provider-patient relationships to support her patients in being advocates for their own health. When not seeing patients, Emily enjoys staying active, traveling, enjoying live music, exploring new restaurants, and spending time outdoors camping, hiking, and backpacking with her husband and their German Shorthaired Pointer, Birdie.

Steve Ohl

Steve is a native of Colorado with bachelors in culinary nutrition. He worked as a classically trained chef, for over a decade. After chef life he shifted careers to join Mobile Care Health as our Operations Manager. Steve enjoys Crossfit, boating, road trips and camping.

Dr. Michael McGurren

Dr Michael McGurren was born and raised in Denver, Colorado. He graduated from Creighton University Medical School, and was the Chief Resident followed at Barnes-Jewish in St. Louis. He is board certified in Emergency Medicine and provides medical direction, as well as urgent care services for Mobile Care Health. In his free time he can be found sailing around the world, with a captains license and over 2500 nautical miles sailed. On shore he enjoys traveling with wife and pup Kylo in custom campervan.