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Mobile Care Health

Policies

Appointment Policies

Discover Our Unique Healthcare Philosophy

Because of time constraints, please be respectful of your allotted appointment. If for any reason you are not able to make your scheduled appointment, we require 24 hours notification. This will allow us to fill your appointment slot with someone who may need care urgently. Otherwise, you are considered a “no-show” and will be billed $75 for this missed visit. We make every effort to provide courtesy email and test reminders both 2 days prior to your appointment and 2 hours to allow time to cancel without penalty and arrive timely for your appointment.

Unscheduled appointments (STD/Urgent Care) after 8pm are considered after-hours and require a $75 credit card hold. If you cancel after scheduling you will be changed $75.

We realize things do come up and will take this into account individually, but wasted appointment slots hurt other patients as well as the practice. Please understand the need for this policy.

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Medical Records

The medical record is the property of Mobile Care LLC and we are required to keep the originals for 7 years after our last visit with you. We will provide copies as needed. Electronic copies may be provided at no charge. Printed copies are charged at $0.18/page printed.

Referrals

If you are required by your health insurance carrier to obtain a referral to be evaluated by a specialist, then Mobile Care and you the patient are both bound by the insurance company contracts to have your Primary Care Provider first evaluate this issue PRIOR to issuing a referral. Providing quality care will sometimes require involving a specialist, trust that your PCP has your health in mind but MUST comply with your insurance policy’s regulations.
HIPPA Policy
Concierge Medicine

COVID-19

This company policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow all these rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions. We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.

This coronavirus (COVID-19) company policy is susceptible to changes with the introduction of additional governmental guidelines.
Employee Policy
  • Any employee or provider who becomes ill with COVID-19 symptoms will complete an approved test.
  • All employees and providers have received a vaccination.
  • If any provider or employee at Mobile Care LLC has a positive COVID-19 diagnosis, they will follow current CDC guidelines and not see patients for an estimated 7-10 days.

Work at Your Home or Office

  • Mobile Care LLC provides services at your home or office. We kindly request that you notify us if any person in your home or office is acutely ill in the last week, prior to your visit.
  • Mobile Care LLC will perform a COVID-19 screen on all patients before rendering services and reserves the right to refuse service if a patient and another person in your home or office appear acutely ill and contagious. We will make every effort to move to a more suitable location before the cancellation of an appointment.
  • All of our equipment is cleaned between each use using cleaning products that are effective in killing the COVID-19 virus.
Cropped shot of a young man suffering with flu while sitting wrapped in a blanket on the sofa at home
Men

General Hygiene Rules

  • Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands (follow the 20-second hand-washing rule). You can also use the sanitizers you’ll find around the office.
  • Cough/sneeze into your sleeve, preferably into your elbow. If you use a tissue, discard it properly and clean/sanitize your hands immediately.
  • Open the windows regularly to ensure open ventilation.
  • Avoid touching your face, particularly your eyes, nose, and mouth with your hands to prevent getting infected.
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Dasha M

Dasha originally comes from a beautiful region of Kamchatka, Russia. Back in 2005, she made a big move to the United States and has lived in three different states since then - Maine, Florida, and now Colorado, where she currently resides. Out of all these places, Colorado has become her favorite state because she absolutely loves mountains, skiing, and hiking there. Enjoys spending time with her family and friends, and also has a strong passion for traveling and discovering new places. Dasha is a proud graduate of Johnson and Wales University, where she studied culinary arts, hotel management, and travel studies.

Joseph Hendrickson NRP

Joseph Hendrickson, a paramedic residing in the highlands of Denver. As the Clinical Coordinator, my mission is to uphold the utmost standards of care, ensuring every patient's health needs are met with excellence.When I'm not saving lives, I'm immersed in my passion for art, running a small business born from my painting endeavors. Cooking, savoring fine wines, biking, and hiking are my cherished pastimes.

Karen Ennis

Karen Ennis moved here from northwestern Kansas in late 2002 to initially attend the Art Institute of Colorado for Media Arts and Animation. While she has always loved art, she found her passion after switching to the Bel-Rea Institute for Animal Technology. There she graduated with her Associates in Applied Science for Animal Technology in November of 2006, and for 16 years worked as a dedicated certified veterinary technician before joining Mobile Care Health. Like most Coloradans she enjoys the outdoors and loves to hike, but also has no problem staying indoors to indulge in her more “nerdy” hobbies like video or board games with her husband and cat Ivan.

Maureen Storey NP

Maureen Storey is a Nurse Practitioner, born and raised in New York, but she currently lives in Florida with her husband, 3 dogs, and 3 cats. She always wanted to be a nurse and began her career in healthcare at age 16 as CNA, at Age 18 she became an LPN, At Age 23 She graduated from American International College in Springfield, MA with her Bachelors in Science of Nursing and began working as an RN. She worked in nursing homes and hospitals for several years and returned to schooling for her Masters of Science in Nursing which was granted by Massachusetts College of Pharmacy and Health Sciences in Boston, MA in 2018. She has been working as an NP in Florida in Public health, Nursing homes, Infectious Disease and Primary Care. When she is not working she enjoys riding her motorcycle and indulging in new dining experiences. She enjoys breezy days at the ocean and sea turtles are her favorite ocean inhabitant. She is also passionate about dog rescue and supports Shar Pei Nation Rescue any chance she has. She identifies as a "Lilly Girl" and loves the designer Lilly Pulitzer- and echoes the sentiment "Life is too short for boring clothes' ', if you're ever looking for Maureen just look for the woman in all the colors!

Emily Abernathy

Emily Abernethy is a family nurse practitioner who completed her training at the University of Pennsylvania in Philadelphia. She has worked in primary care as a nurse practitioner and trauma and surgery as an RN. Emily seeks to develop collaborative provider-patient relationships to support her patients in being advocates for their own health. When not seeing patients, Emily enjoys staying active, traveling, enjoying live music, exploring new restaurants, and spending time outdoors camping, hiking, and backpacking with her husband and their German Shorthaired Pointer, Birdie.

Brooke Young

Brooke is a skilled and compassionate Adult Nurse Practitioner with over 10 years of experience in healthcare and a passion for helping patients achieve optimal health and wellness. Brooke holds a Master of Science in Nursing with a specialization in adult health and gerontology from Maryville University of St. Louis. She completed post-graduate training in functional medicine through the Institute for Functional Medicine and obtained her NP board certification through the American Academy of Nurse Practitioners Credentialing Board in 2019. As a Nurse Practitioner, Brooke seeks to address the root causes of disease and treat the whole person, rather than just the symptoms. She believes in taking a personalized and holistic approach to each patient. She has special interests in helping patients heal from metabolic syndrome, achieve their weight loss goals, optimize fertility, and recover from complex chronic illness. In her free time, Brooke enjoys hiking, reading, rollerblading, cooking healthy meals, and spending time with her fun-loving husband and spirited toddlers. She is excited to partner with you on your health journey and support you in achieving your goals.

Emily Abernethy FNP

Emily Abernethy is a family nurse practitioner who completed her training at the University of Pennsylvania in Philadelphia. She has worked in primary care as a nurse practitioner and trauma and surgery as an RN. Emily seeks to develop collaborative provider-patient relationships to support her patients in being advocates for their own health. When not seeing patients, Emily enjoys staying active, traveling, enjoying live music, exploring new restaurants, and spending time outdoors camping, hiking, and backpacking with her husband and their German Shorthaired Pointer, Birdie.

Steve Ohl

Steve is a native of Colorado with bachelors in culinary nutrition. He worked as a classically trained chef, for over a decade. After chef life he shifted careers to join Mobile Care Health as our Operations Manager. Steve enjoys Crossfit, boating, road trips and camping.

Dr. Michael McGurren

Dr Michael McGurren was born and raised in Denver, Colorado. He graduated from Creighton University Medical School, and was the Chief Resident followed at Barnes-Jewish in St. Louis. He is board certified in Emergency Medicine and provides medical direction, as well as urgent care services for Mobile Care Health. In his free time he can be found sailing around the world, with a captains license and over 2500 nautical miles sailed. On shore he enjoys traveling with wife and pup Kylo in custom campervan.